Custom AI agents
Agents for documents, content, reports, analysis, email, internal procedures, marketing and operational support.
I am CEO of Ergoware Ltd and I design AI agents, RAG systems, operational automation and cloud or on-premise solutions for SMEs, teams and organizations that want to reduce friction, downtime and repetitive work.
Di Chiano Antonio
CEO - AI Agent Architect & Developer
Focus
Operational AI
Method
Concrete prototypes
My work comes from the intersection of technical competence, digital strategy and the ability to turn operational problems into tools that can actually be used.
My path starts from a technical foundation in IT, electronics and digital infrastructure. Over the years I have worked on the evolution of the web, SEO, performance campaigns and digital strategy, especially in contexts where slogans are not enough: analysis, method, numbers and clear priorities are needed.
Today I bring this experience into applied Artificial Intelligence. I am not interested in proposing yet another generic tool. I am interested in building systems that truly help companies work better: agents that read documents, organize information, produce reports, automate repetitive tasks, support decisions and integrate with existing tools.
I work with a very pragmatic approach: first I understand the problem, then I design the flow, and finally I develop a prototype that can be tested on real cases. When needed, I design cloud solutions. When data is sensitive, I evaluate more controlled architectures, including local, on-premise or privacy-first setups.
Alongside development, I run training paths for entrepreneurs, managers and operational teams. The goal is to make AI understandable, governable and useful, without confusing it with a trend or a superficial automation.
Every project starts from a simple question: which concrete work must become faster, more organized or more controllable?
Agents for documents, content, reports, analysis, email, internal procedures, marketing and operational support.
Systems that query documents, manuals, archives and company content, reducing dispersion and search time.
Workflows connected to Drive, Sheets, Docs, Gmail, APIs, databases and tools already present in the company.
Architectures designed for organizations with sensitive data, privacy constraints or the need for greater control.
I do not start from the AI model; I start from the process. The model, interface and integrations come later, when it is clear what the system must produce and who must use it.
See the method in summaryI understand the real flow: who works, where time is lost, which data is used and where errors arise.
I define inputs, outputs, tools, data, memory, guardrails, logging and user interface.
I create a first concrete version, useful to validate the use case before investing in broader development.
I make the system usable by the team, collect feedback, correct issues and prepare real adoption.
Technical background
A technical base that leads me to think like an architect: structure, flows, integrations and reliability.
Digital evolution
Experience on markets, data, content, funnels and positioning, especially in B2B contexts.
Ergoware Ltd
Ergoware Ltd is the company through which I develop projects, consulting and solutions for businesses.
Today
Focus on AI agents, RAG, automation, operational interfaces, training and privacy-first systems.
This website represents my professional presence in English for the international market. The operating company is Ergoware Ltd, based in Malta. The company's international domain is ergowareltd.com, now aligned to the same strategic and technical setup.
The choice to maintain an Italian presence on ergowareltd.com helps clarify the direct relationship with the person who designs, develops and follows the projects: not an impersonal structure, but a precise professional responsibility.
Company details
ERGOWARE LTD
17, Triq il-Modd, Ibragg
Swieqi, SWQ 2373, Malta
VAT No.: MT24207203
Company Registration: C 80371
Role: CEO - AI Agent Architect & Developer
Briefly tell me where you lose time, which documents or processes you want to simplify and which technical or privacy constraints you must respect.
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