Privacy and Cookie Policy for ergowareltd.com.

1. Data Controller

The Data Controller for personal data collected through this website is:

“Website” means the domain ergowareltd.com, used as the professional web presence of Antonio Di Chiano and linked to services provided by Ergoware Ltd. The domain ergowareltd.com remains the company's international corporate website.

2. Scope of application

This notice describes how personal data is processed for users who browse ergowareltd.com, fill in contact forms, send requests by email, request demos or interact with the content on the pages.

It does not apply to third-party websites, platforms or services reachable through external links. Such parties operate as independent controllers according to their own notices.

3. Types of data processed

Browsing data and technical logs

During normal browsing, technical data whose transmission is implicit in Internet operation may be acquired. This category includes, for example, IP address, date and time of the request, page visited, server response code, browser, operating system, user agent and technical device information.

Data voluntarily provided by the user

When the user fills in a form, sends an email or requests information, data such as first name, last name, company, role, email address, phone number, message content and other information voluntarily entered may be processed.

Analytics data

The website may use, now or in the future, analytics tools to understand in aggregate how users interact with the pages. Any analytics cookies or non-strictly necessary identifiers are activated only after consent, where required.

Cookie preference data

When the user accepts, rejects or customizes cookie preferences, the website may save a technical preference in the browser to avoid showing the banner on every visit.

4. Processing purposes and legal bases

5. Processing methods

Processing takes place using IT, telematic and organizational tools consistent with the purposes indicated. The Controller adopts reasonable measures to protect data from unauthorized access, loss, alteration or misuse.

Access to data is limited to persons who need it for operational, technical, administrative or legal reasons.

6. Data recipients

Data may be processed by:

• staff, collaborators or consultants authorized by the Controller;
• technical providers needed for website operation, such as hosting, maintenance, security, email and form management services;
• providers of analytics services, CDNs, fonts, icons, external content or related tools, if activated and within the limits of the user's preferences;
• competent authorities, when required by law.

External providers operate, where necessary, as processors or independent controllers according to their respective roles.

7. Place of processing and transfers outside the EEA

The Controller operates in the European Economic Area. Some technical providers or third-party services may process data outside the European Economic Area.

When this occurs, the transfer is carried out on the basis of tools provided by the GDPR, such as adequacy decisions, standard contractual clauses or other applicable safeguards.

8. Retention periods

• Technical logs and security data: retained for the time necessary for technical management and website security, except where unlawful conduct must be ascertained.
• Contact requests: retained for the time needed to respond and manage the relationship, normally up to 12 months, unless a subsequent commercial relationship or legal obligations apply.
• Contractual or administrative data: retained according to the terms required by applicable tax, accounting and civil law.
• Analytics data: retained according to the settings of any tool used and the preferences expressed by the user.
• Cookie preferences: retained to avoid requesting the choice again at each access, unless deleted by the user.

9. Provision of data

Technical browsing data is necessary to allow the website to operate. Data entered in forms or sent by email is optional, but failure to provide it may prevent a response.

Consent to any analytics or non-essential cookies is optional and can be withdrawn at any time.

10. Automated decisions and profiling

The Controller does not use data collected through the website for automated decisions that produce legal effects for the user or similarly significant effects.

Any analytics data is used for aggregate analysis of website operation and performance, without individual commercial profiling purposes.

11. Data subject rights

The user may exercise the rights provided by Articles 15-22 GDPR, including access, rectification, erasure, restriction, objection, data portability and withdrawal of consent.

To exercise these rights, you can write to info@ergowareltd.com.

The user also has the right to lodge a complaint with the competent supervisory authority. Given the Controller's registered office in Malta, the reference authority is the Information and Data Protection Commissioner of Malta.

12. Cookie Policy

What cookies are

Cookies are small text files that the website may save in the user's browser to allow technical operation of pages, remember preferences or collect usage statistics.

Necessary technical cookies

They are needed for the website to work correctly and do not require user consent. They may be used, for example, to manage security, navigation and cookie preference saving.

Analytics cookies

The website may include analytics tools to analyze traffic and interactions in aggregate form. If such tools use cookies or non-strictly necessary identifiers, they are activated only with user consent where required.

Marketing and profiling cookies

This version of the website does not include marketing or advertising profiling cookies. If advertising, remarketing or profiling tools are added in the future, this notice and the cookie banner will be updated before activation.

Managing or withdrawing consent

The user can manage preferences through the banner on the website or from browser settings. It is possible to delete already saved cookies and block new ones from the preferences of the browser used.

External services and third-party links

The website may contain links, images, icons, fonts, videos or technical resources from external services. Interaction with these services may involve processing carried out directly by their respective providers, according to their notices.

13. Updates

The Controller may modify this notice to adapt it to regulatory, technical or organizational changes. The updated version will be published on this page.