Privacy Policy

1. Data controller

The data controller is Ergoware Ltd, based in Malta. For privacy-related requests, you can write to info@ergowareltd.com.

2. Personal data collected

When you complete the contact form, we may process the information you voluntarily provide, including your name, business email address, company, role, company size, area of interest and message. The system may also record technical data such as IP address, browser information, date and time of the request and the source page.

3. Purposes of processing

Your data is used to handle your request, reply to you, assess whether an AI agent, RAG system, automation or consulting activity may be appropriate, and maintain basic security logs to protect the website and prevent abuse.

Your data is not used for automatic newsletters unless you explicitly request or accept that separately.

4. Legal basis

The processing is based on your request before a possible business relationship, your consent for the contact form submission, and Ergoware Ltd’s legitimate interest in protecting the website, managing communications and keeping evidence of requests received.

5. Cookies and tracking

This landing page does not require marketing cookies to work. Technical cookies or similar technologies may be used by the hosting infrastructure or browser to ensure basic website functionality, security and session management.

If analytics, advertising pixels or other third-party tracking tools are added in the future, this policy will be updated accordingly.

6. Data retention

Contact requests are kept for the time necessary to respond and manage the related professional relationship. Technical logs are retained for security and operational purposes according to the hosting provider’s normal retention periods.

7. Data sharing

Personal data may be processed by technical providers involved in hosting, email delivery, website maintenance or IT support. Data is not sold to third parties.

8. International transfers

Depending on the providers used for hosting, email and technical services, data may be processed outside Malta or the European Economic Area. In such cases, Ergoware Ltd relies on appropriate safeguards where required by applicable law.

9. Your rights

You may request access, correction, deletion, restriction or objection to the processing of your personal data, where applicable. You may also withdraw consent when processing is based on consent.

To exercise your rights, write to info@ergowareltd.com.

10. Updates

This policy may be updated to reflect technical, legal or operational changes. The latest version is published on this page.

Last updated: May 2026.